Billing
How to pay for your order
We offer two convenient payment methods for your orders: Credit Card and Wallet. This guide will walk you through the details of each option so you can choose the best method for your needs.
Setting up auto-fill for your wallet
To ensure you never run out of funds in your pre-funded wallet, you can set up an auto-fill feature. This allows your wallet to be automatically replenished when your balance falls below a certain amount, ensuring uninterrupted transactions.
How to swap funds between wallet
If you have multiple wallets and need to move funds between them, you can easily do so using the "Swap Balance" feature on the billing page. This allows you to transfer funds between wallets seamlessly without the need for additional transactions.
Managing multiple wallets for product billing
If your account is shared by different teams or departments, you can create multiple wallets to manage billing separately. This allows you to allocate specific products to each wallet, ensuring that each department or team is billed only for the products they use.
Saving and managing your credit card information
For a faster and more convenient checkout experience, we securely store your credit card information when you enter it during checkout. This allows you to select a saved card from a dropdown menu for future purchases, eliminating the need to re-enter your details each time.
Order held due to insufficient funds in wallet
If your order is held in the "Insufficient Credits" status, it means that the wallet you selected for payment does not have enough funds to cover the cost of the order. Don’t worry — once you add more money to your wallet, the order will automatically be processed without any further action required on your part.